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How to order
All our products are priced in Singapore Dollars. You can
place your order directly through our store or email to
orders@jesseltoys.com
by providing us the product code ,quantity, your name and
delivery address.
Warranty
of Goods/Services
1. All
our goods/services will serve their intended functions.
Terms of
Warranty
2. All
warranty conditions are stated in the product/services
information provided, unless the manufacturer has provided none.
Prices
3. All
our prices are nett and priced in Singapore dollars. No
discounts will be given unless during seasonal promotions.
Delivery
services
4. Goods
will be delivered to a Singapore address within three (3)
working days upon receipt of order. Our delivery time is between
9am to 9pm. There will not be any delivery on Saturdays,
Sundays or Singapore Public Holidays.
Deliveries
outside of Singapore will be charged according to the prevailing
shipment rates.
Payment
Processing
5. We
only accept VISA, MASTERCARD & cash payments.
6. We
ensure accuracy in our billing as all our transactions are
automatically processed.
Cancellation of Orders
7. We
will refund the amount paid if the order is cancelled due to the
unavailability of goods or our inability to deliver the goods
within the agreed time frame.
8. We
will not entertain any cancellations once the order is confirmed
and submitted by the customer.
Confirmation of Orders
9. We
will send an electronic acknowledgement to the customer within
24 hours upon successful submission of the electronic order.
If items ordered are unavailable, a message will be sent to
the customer for further action.
Exchange &
Refunds
10.
Generally
refunds will be given at the discretion of the Management,
however, products carried in our inventory (which are
shipped within 2 days) may be given a refund on request,
provided they are unused, shipping back charges to be borne by
the customer.
Feedback
11. We
welcome your feedback. Should you feel dissatisfied with any of
our goods or services,
please contact us at Email:
postmaster@jesseltoys.com
Alternatively, customers may refer their complaints to the
BusinessTrust Secretariat if they are not satisfied with the
resolution of the complaint. Complaints can be referred to
BusinessTrust Secretariat
Mr.
Ramesh Vakkiprath
35,
Selegie Road, #09-25, Parklane,
Singapore 188307
Email:
ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
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